IPD - DALSA INDUSTRIAL PRODUCTS
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Support Info

  Contact our Support group at:
Tel.: 978-670-2002
Fax: 978-670-2010
support@goipd.com
   
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DALSA IPD products are sold and supported through a professional global network of Automation Solution Providers. These ASPs are well equipped to support your 24/7 needs. Each ASP is regionally backed by DALSA IPD sales and technical support staff, assuring quick response to any technical issues or emergencies that may arise.

Please contact your local ASP before calling DALSA IPD Headquarters direct. This will ensure the best possible service to all of your automation needs.

Online Support

DALSA provides a self-serve online download center for up-to-date product information. This allows you to get information as you need it. More comprehensive information, such as software updates, is only available to the ASP network.

Direct Support

If you have questions about DALSA IPD products or are having difficulty obtaining the support you need through your primary ASP, DALSA's staff of IPD support engineers are ready to help.

 

Product Warranty and Repair

All IPD products are covered by a full one-year warranty. Products repaired or replaced within this warranty period maintain their original warranty.
 
Products repaired or replaced outside the warranty period are warranted for 90 days from invoiced date of return.

3rd Party Supplier Partnerships


Cameras
Jai
TELI

Lenses, Extenders & Filters
Fujinon
Computar


Lighting
NER
CCS America
Advanced Illumination
Metaphase
 
 
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